A proposed class action alleges a defect in the Starlink system has rendered the infotainment system in certain Subaru vehicles inoperable.
Specifically affected, as alleged in the April 26, 2023, complaint, are 2019-2023 Subaru Outback, Legacy, Forester, and WRX vehicles equipped with a Subaru Starlink infotainment system. This system is a touchscreen multimedia and video interface in the center console that includes the backup camera visual, audio/radio system controls, cell phone connectivity, weather information, the navigation system, and other components.
However, the lawsuit claims the Starlink systems fail intermittently or altogether, by, for instance, freezing, becoming non-responsive, or rebooting. Plaintiffs allege such malfunctions often result in disabling safety features, including EyeSight-a feature that, for instance, scans for dangers, applies brakes in emergency situations, and warns of lane departure. Plaintiffs claim Subaru knows of this vulnerability, citing in part Subaru’s alleged prior settlement of a class action lawsuit in 2019 relating to similar issues in 2017 and 2018 Subaru vehicles.
The proposed class representatives seek to represent a nationwide class, as well as subclasses for Arizona, New York, New Hampshire, Washington, and California. They raise claims including fraud, breach of warranty, violation of various state consumer laws, and unjust enrichment. They seek remedies including class certification, damages, and attorney fees.
Subaru’s deadline to respond to the complaint has been extended to July 3, 2023.
The case is Marco Cilluffo, et al. v. Subaru of America, Inc. et al., case number 1:23-cv-01897, in the United States District Court for the District of New Jersey.